VehicleManager 8.0 User Guide

Version: MN010484A01-AC, Release Date: September 2025

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Customers or end users in EU and UK countries should contact their local equipment supplier representative or service center for information about the waste collection system in their country.

Disclaimer

Please note that certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a specific system, or may be dependent upon the characteristics of a specific mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola Solutions contact for further information.

© 2025 Motorola Solutions, Inc. All Rights Reserved

LPR Data Disclaimer

Motorola Solutions License Plate Recognition (LPR) products are investigative tools. Customers are solely responsible for their use of LPR products, including but not limited to, the collection of data, any actions taken based on that data, and confirming the accuracy of any data received or input. Customers shall use all LPR products in compliance with all applicable laws and should seek their own counsel for any legal questions or concerns as needed.

Contact Us

For inquiries, see https://www.motorolasolutions.com/en_us/support.html or contact our 24-hour support staff at:

For free VehicleManager training, visit: For assistance with the topics covered in this guide or other Motorola Vehicle Intelligence products, please contact the Vehicle Image & Intelligence Group: VIITraining@motorolasolutions.com

Read Me First

Notations Used in This Manual

Throughout the text in this publication, you notice the use of Warning, Caution, and Notice. These notations are used to emphasize that safety hazards exist, and the care that must be taken or observed.

Warning: An operational procedure, practice, or condition, and so on, which may result in injury or death if not carefully observed.
Caution: An operational procedure, practice, or condition, and so on, which may result in damage to the equipment if not carefully observed.
Note: An operational procedure, practice, or condition, and so on, which is essential to emphasize.

Special Notations

The following special notations are used throughout the text to highlight certain information or items:

Special Notations
Example Description
Menu key or Camera button Bold words indicate a name of a key, button, or soft menu item.
The display shows Settings Applied. Typewriter words indicate the MMI strings or messages displayed.
<required ID> The courier, bold, italic, and angle brackets indicate user input.
Setup → Settings → All Settings Bold words with the arrow in between indicate the navigation structure in the menu items.

About This Manual

Welcome to VehicleManager! This guide provides an introduction to some of the Vehicle Intelligence and Location Analytics services that VehicleManager provides. If you are new to VehicleManager, take a moment to review the VehicleManager Product Page to familiarize yourself with the capabilities of the product.

Related Information

The following list contains part numbers and titles of related publications. To find and download the publications, visit https://motr.la/docs.

Related Information Description
VehicleManager 8.0 Quick Start Guide An abridged version of the full VehicleManager 8.0 User Guide.
CarDetector Mobile 6.5 User Guide A user guide for the CarDetector Mobile version 6.5 mobile LPR software, which operates in conjunction with VehicleManager.
L6Q Installation Guide An installation guide for the L6Q fixed LPR camera, which operates in conjunction with VehicleManager.
Fixed LPR Camera System Installation Guide An installation guide for the fixed LPR camera systems, which operates in conjunction with VehicleManager.
Mobile Companion User Guide A user guide for the Mobile Companion mobile application, which operates in conjunction with VehicleManager.
LEARN Mobile User Guide A user guide for the LEARN Mobile mobile application, which operates in conjunction with Mobile Companion and VehicleManager.
VehicleManager 7.0 User Guide A user guide for the previous version of VehicleManager, which shares functionality with VehicleManager 8.0.

VehicleManager Overview

VehicleManager is Motorola Solutions' comprehensive Vehicle Intelligence Analytics platform for License Plate Recognition data. In addition to secure and reliable cloud-based LPR data management, the platform offers a range of analytics features and alerting solutions that transform data into insights.

Some of the major features offered by the platform include:
  • Secure, CJIS certified software and cloud data management.
  • Web-based browser interface for platform agnostic access.
  • A complete suite of User, Agency or Site, and Camera System management tools.
  • Full integration with Motorola Solutions' line of LPR cameras, and support for most third-party IP cameras.
  • Advanced Vehicle Analytics for high accuracy detection of Registration State, Make, Model, Color, and more.
  • Advanced Location Analytics and tools to reveal potential patterns and develop investigative leads.
  • Deeply customizable Hot List, Alerting, and Data Sharing functionality.
  • An intuitive User Interface that displays relevant information in fewer clicks, streamlining investigative workflows.

VehicleManager 8.0 Feature Mapping

The VehicleManager 8.0 update packages the same core features, functionality, and data analytics tools of previous versions into an intuitive Motorola Solutions user interface. This update provides a more efficient and effortless user experience.

VehicleManager Feature Mapping
VehicleManager 7.0 Feature VehicleManager 8.0 Equivalent
License Plate Query, QuickSearch, and Batch PlateSearch Vehicle Search, Hit Search, and Multi-location Search
Convoy Analysis, Locate Analysis, and Associated Vehicles Advanced Analytics (Analyze Plate)
Stakeout and Area Search Multi-Location Search (Vehicle Search)
Heat Map Trends View (Analyze Plate)
Mapping Alert Service and Density Map Map Layers (Vehicle Search)
Stakeout Report Common Plate Report (Vehicle Search)
Associated Vehicles Report and Locate Analysis Report Analytics Location Report (Analyze Plate)
Density Map Density Map using Map Layer
Client Status System Management
Data Sharing

Agency Settings (Data Sharing)
Dashboards Dashboards
Case Management Case Management with added Preserve Record Management
Hot List Management Features List Management

Switching Between VehicleManager Versions

You can easily switch between the new VehicleManager 8.0 interface and the legacy VehicleManager 7.0 interface.

Note: Any search results or unsaved data is lost when switching.

Procedure:

Perform one of the following actions:
Option Actions
If you want to use VehicleManager 8.0, perform the following actions:
  1. While logged on to VehicleManager 7.0, click the Home icon.
  2. Click VehicleManager
  3. Click Use VehicleManager 8.0
    Use VehicleManager 8.0 Button
If you want to use VehicleManager 7.0, perform the following actions:
  1. While logged on to VehicleManager 8.0, click the User Menu
  2. Click Switch to VehicleManager 7.0
    Switch to VehicleManager 7.0 Button

Software Requirements

VehicleManager is a website that can be accessed with the latest version of most modern desktop or mobile web browsers.

Use one of the following web browsers:
  • Google Chrome
  • Microsoft Edge
  • Apple Safari
  • Mozilla Firefox

Account Types

VehicleManager organizes accounts, camera systems, and License Plate Recognition (LPR) data into Agencies. These Agencies are managed by Agency Manager accounts. Agency Managers have access to additional administrative management features and settings. Each Agency has at least one Agency Manager.

Roles

Roles define access to administrative features. Each role contains a set of features that an account can access.

Default User Role Descriptions
Role Permissions
Operator

A standard user account without access to administrative features. Operators have access to the following default features:

  • Vehicle Search
  • Hot List
  • Watch List
  • User Profile
  • Notifications

Advanced Agency Manager

A full administrative account with access to all default features, plus the following administrative features:

  • Auditing
  • Agency Settings
  • System Management
  • User Management
  • Data Sharing
  • Device Authentication

Default Agency Manager

A standard administrative account with access to all default features, plus the following reduced set of administrative features:

  • Auditing
  • System Management
  • User Management
  • Device Authentication

Limited Agency Manager

A standard administrative account with access to all default features, plus the following reduced set of administrative features without Auditing access:

  • System Management
  • User Management
  • Device Authentication

User Profiles

User Profiles define account permissions. User profiles are preset selections of account permissions that define the Agency data that an account can view and manage.

Default User Profile Descriptions
Role Description
Default User

A standard user account permission with the ability to perform the following actions:

  • Log on CarDetector systems
  • Manage CarDetector systems
  • View detections, hits, and alerts
  • View and manage user Hot Lists
CarDetector Operator

A standard user account permission with the ability to perform the following actions:

  • Log on CarDetector systems
  • View detections, hits, and alerts
  • View and manage user Hot Lists
CarDetector Admin

An administrative user account permission with the ability to perform the following actions:

  • Log on CarDetector systems
  • Manage CarDetector systems
  • View and manage user and Agency detections, hits, and alerts
  • View and manage user and Agency Hot Lists
Custom Profile

Creates a new profile from the selected permissions. Configuring the permissions of one of the default profiles generates a new Custom Profile.

Accessing VehicleManager

The URL used to sign in may be different depending on the server used by your organization. In most cases, your username is your email address.

Procedure:

  1. To sign in to VehicleManager, go to: https://vm.motorolasolutions.com/
    Sign In Window
  2. Enter your <username> and <password>.
  3. Optional: To automatically populate the same username the next time the sign in page is visited, enable Remember my Username.
  4. Click Sign In.

Registering as a New User

You can self-register for a new account.

Note: New accounts must be approved by an Agency Manager before access is granted.

Procedure:

  1. From the Sign In window, click REGISTER AS A NEW USER?.
    New User Registration
  2. Enter your <email address> and create a <password> for your new account.
  3. Click Continue.
  4. In the next screen, enter and select the required information.
    Note: Required fields are marked with an asterisk.
  5. Agree to the Terms and Conditions.
  6. Click Submit.

Result:

A welcome email is sent to your email address when your new account is approved.

Resetting Passwords

You can reset your password from the Sign In window.

Procedure:

  1. From the Sign In window, click FORGOT PASSWORD?.
    Password Reset
  2. Enter your <email address>.
  3. Click Reset Password.

Result:

An email to reset your password is sent to your email address.

Recovering Usernames

You can recover your username from the sign in window.

Procedure:

  1. From the Sign In window, click FORGOT USERNAME?.
    Username Recovery
  2. Enter your <email address>.
  3. Click Receive Username.

Result:

An email with your username is sent to your email address.

VehicleManager Passkey Configuration

VehicleManager requires SecureAuth FIDO2 (Fast IDentity Online 2), an open standard for two-factor authentication that allows users to securely log on to online services using registered devices.

Creating Device Passkey

VehicleManager requires a Passkey from an enrolled device to log on. You can create passkeys in Google Chrome and other web browsers, Windows Hello, iOS, Android, security key devices, and most password managers.

Procedure:

  1. Using the device you want to enroll, go to to the FIDO2 enrollment portal: https://vmsecure.motorolasolutions.com/FIDO2/.
  2. Enter your <username>.
    FIDO2 Enrollment Portal Log In Window
  3. Select one of the following options:
    • To receive a verification link in your email, select the Email option.
    • To receive a text message with a verification link, select the Text option.
    • To receive a notification on a registered device, select the Device option.
      Note: The Device option can be used to add additional devices with an enrolled device.
    Verification Link Delivery Options
  4. To access the request, select the appropriate link.
    Note: If the request is not approved within 5 minutes, the link expires and the approval process must be restarted.
    Request Approval Email

Registering a Device

The device used to log in to the VehicleManager FIDO2 portal is the device that is enrolled.

Procedure:

  1. To log in to VehicleManager FIDO2 portal, go to https://vmsecure.motorolasolutions.com/FIDO2/.
  2. Select Add New Device.
    Add New Device Selection
  3. In the Device Name and Device Description fields, enter your <device name> and <device description> respectively and click Register.
    Add New Device Selection
  4. Follow the on-screen instructions in the passkey creation prompt for your device.
    Windows Hello Passkey Creation Prompt
    Google Chrome Passkey Creation Prompt
    Note: The passkey creation prompt differs depending on the device or software used.

Result:

If device registration is successful, the added device is displayed in the in the Devices List.
Devices List

Accessing VehicleManager Using a FIDO2 Registered Device

Procedure:

  1. To log in to VehicleManager, go to: https://vm.motorolasolutions.com.
  2. On the VehicleManager Multi-Factor Authentication page, enter your credentials.
  3. Select the Use registered FIDO2 device option.
    Use Registered FIDO2 Device Option
  4. When prompted by your device, select the saved passkey.

Navigation Bars

After logging on, the top and side navigation bars contain options for quickly accessing features, options, and information.

Top Navigation Bar

Top Navigation Bar Interface
Top Navigation Bar Description
Number Description
1
Help Menu
Displays software version and support contact information.
2
Announcements
Displays recent announcements and news about VehicleManager.
3
Notifications Menu
Displays a list of notifications.
4
User Menu
Displays a list of the following user options:

Side Navigation Bar

Side Navigation Bar Interface
Side Navigation Bar Description
Number Description
1
New
Displays options for creating new Hot Plate and Hot Lists.
2
Vehicle Search
Opens the main Vehicle Search window.
3
List
Displays a list of active Hot Plate or Hot List files.
4
System Management (Agency Managers Only)
Opens the System Management page to display a list of Cameras and Systems with health and status information, System Profiles, and options for adding new cameras and systems.
5
User Management (Agency Managers Only)
Opens the User Management window to display a list of user accounts and user account Profiles, with options for creating new User accounts.
6
Agency Settings (Agency Managers Only)
Opens the Agency Settings page to display Agency Details and contains options for data management, data sharing, and alerting.
7
Expand/Collapse
Opens and closes the expanded sidebar to display or hide the sidebar icon labels.

User Profile

The User Profile page configures Alert and User settings for your User account.

User Profile Page
User Profile Page Options
Number Description
1
Alert Settings
Sets the Alerts that are sent.
2
Alert Notifications
Sets the method the Alerts are sent.
3
User Settings
Sets your user preferences and contains your Agency and contact information.

Alert Settings Tab

The Alert Settings Tab controls the alerts are sent to you by geographic region. Alerts generated by detections made within the set geographic area are sent to you.

Alert Settings Tab
Alert Settings Tab Options
Number Description
1
Geographic Settings
Restricts the alerting area to the selected States, Counties, Metro Areas, or a Geozone drawn on the map.
2

The Alert settings section sets the alerts that are sent.

Ignore Out-Of-State Alerts
Ignores alerts from detections generated outside of the States selected in State to alert on.
Validate Registration State
When enabled, the registration state read from the license plate is used for Alerting instead of the default State of the camera system that creates the detection.

Configuring Alert Settings

You can set the alerting region by State, County, Metropolitan Area, or geozone. You can also choose to ignore alerts from other states, or force registration state validation.

Procedure:

  1. From the User Menu, click User Profile → Alert settings.
  2. Select one of the following options:
    • To restrict Alerts by State or County, select State.
    • To restrict Alerts by city or metro area, select Metropolitan area.
    • To restrict Alerts by geozone, select Custom zone.
  3. Select one of the following options:
    • To restrict all Alerts outside of the selected State to alert on, enable Ignore out-of-state alerts.
    • To use the registration state read from the license plate instead of the default state set by the capturing system, enable Validate registration state.
    Note: The accuracy of the Registration State value read by Optical Character Recognition (OCR) varies with the quality of the captured image.
  4. Click Update profile.

Alert Notifications Tab

The Alert notifications tab controls the services and Hot List sources that deliver Alerts. Some services require a subscription and must be enabled by your Agency Manager or Support.
Alert Notifications Tab
Alert Notifications Tab Options
Number Description
1

The Email/MC/TAS notifications section enables alerts to be delivered by email, in the Mobile Companion application, or in the Target Alert Service application.

Excessive Speeding Notification
Enables Alerts about excessive vehicle speed when the limit set in MPH over speed limit is exceeded.
Note: Only available for detections made with camera systems configured for speed detection when Speed Enforcement is enabled for your Agency.
View In Store
Contains links to download the Mobile Companion application from the Apple and Google app stores.
Download TAS
Contains a link to download the Windows TAS application.
Note: MC and TAS must be enabled for your Agency and User account.
2
Source
Restricts the Alerts received to only those from the selected sources and Alert Types.
3
CarDetector and Mobile Hit Hunter Notifications
This section controls the notifications sent from CarDetector Mobile detections and the Mobile Hit Hunter mapping feature.

Configuring Alert Notifications

You can select the Hot List sources and notification services that deliver alerts to you. You can also download the Mobile Companion and TAS applications from this page.

Procedure:

  1. From the User Menu, click User Profile → Alert notifications.
  2. Select one of the following options:
    • To receive alerts to your email address inbox, enable Email service.
    • To receive alerts in the Mobile Companion application, enable Mobile Companion (MC).
    • To receive alerts in the Target Alert Service application, select Target Alert Service (TAS).
    • To receive Excessive Speed alerts, enable Excessive speeding notification and enter a desired speed in MPH.
    Note: You must be logged in to Mobile Companion or TAS to receive alerts in those services.
  3. Select one of the following options:
    • To receive alerts from specific hot lists, select from the available Hot list sources.
    • To receive alerts from specific agencies, select from the available Agencies.
    • To receive alerts from specific camera systems, select from the available Systems.
    • To receive alerts that have specific alert types, select from the available Alert types.
    • To receive alerts from specific Users, select from the available Users.
  4. Click Update profile.

User Settings Tab

The User settings tab contains user interface preferences and your Agency and contact information. Some information can only be changed by the Agency Manager or Support.
User Settings Tab
User Profile Page Options
Number Description
1
User Preferences
Contains settings to alter the presentation of the user interface.
Theme
Changes the color scheme of the user interface.
2
User Information
Contains your User Information such as Agency and Username.
3
Contact Information
Contains your Contact Information such as Address and Phone number.

Configuring User Settings

You can set the theme of the user interface and update basic information such as your display name and contact phone number. To change other information, contact the Agency Manager or Support.

Procedure:

  1. From the User Menu, click User Profile → User settings.
  2. To change the application color scheme, select the desired user interface color scheme from the Theme drop-down list.
  3. Enter any desired user information in the User Information or Contact Information fields.
  4. Click Update profile.

Changing Your Password

You can change the password you use to sign in in the User settings tab.

Procedure:

  1. From the User Menu, click User Profile → User settings.
  2. Click Change password.
  3. In the Current Password and New Password fields, enter your <current password> and a <new password>.
    Note: The new password must have the following characteristics:
    • Include a letter and numeric character
    • Be a minimum of eight (8) characters
    • Be different from the previous ten (10) passwords
  4. Click Save password.
    Change Password Window

Assist in VehicleManager

Assist introduces a new chat interface that unlocks enhanced attributes, providing an efficient starting point for your searches.

When using this feature and forming queries, the following functional limitations exist:

  • The feature can only be used to search for detection data.
  • Access to data is limited to the previous 90 days.
  • Queries requesting advanced analytics features are not supported.
  • Statements containing “and/or” are not supported.
  • Some vehicle attributes can produce false positive search results.
  • Similarity and search items of the location scene may not produce the expected search results.

Assist in VehicleManager AI Disclaimer

When enabling the VehicleManager Assist access feature, Agency Managers or Site Managers must first review and agree to the following Artificial Intelligence (AI) feature disclaimer:

By using this feature and clicking the box below, Customer acknowledges that they are using an AI Feature that utilizes smart technology (such as a chatbox or voice activated AI), designed to process user queries and retrieve information from our Products. The AI Feature’s responses (“AI Outputs”) are generated using artificial intelligence and data from our Products. The AI Feature processes Customer Data solely to respond to user queries as described herein and is subject to the terms of Motorola’s Data Processing Addendum. Your data is never used to train or improve our products without your permission.

Customer assumes sole responsibility for reviewing, evaluating, and independently verifying the accuracy, appropriateness, and suitability of any AI Outputs before relying upon them or taking any action based thereon. THE AI FEATURE AND AI OUTPUTS ARE PROVIDED "AS IS". MOTOROLA SOLUTIONS DISCLAIMS ALL WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF AI OUTPUTS. Motorola Solutions shall have no liability for any decisions made or actions taken (or not taken) by Customer or its users in reliance on AI Outputs. Customer shall ensure its users are appropriately informed about the nature of the AI Feature and the necessity for independent verification.

Assist Page

The Assist page enables you to search for vehicles by entering general queries into the chatbox. The chatbox summarizes the search results and displays them in the detection list. You can view data after each query and refine results using additional attributes, locations, and times.

Assist Page
Assist Page Description
Number Description
1
Assist
Opens the Assist page.
2
Chatbox Entry Field
Allows you to enter queries using everyday language.
3
Chatbox
Displays the conversation, search results, and responses to queries.
Plus Sign
Clears the chatbox and starts a new query.
4

Map Tools are used for drawing geozones and navigating the map.

Layers
Swaps between satellite photo layer view, and the map layer view. Also contains Density and camera view layers.
Zone
Tools for drawing geozone shapes.
Overview
Refocuses the map on the currently selected address or location.

Search Queries for Assist in VehicleManager

The Assist page enables you to search for combinations of license plate, vehicle, and location information simultaneously.

Examples of Search Queries
Information Example Queries

Vehicle Information

  • License plate numbers.
  • Common misreads and partial plates.
  • Make, model, color, and type.
  • Additional unique vehicle attributes such as damage, stickers, decals, signage, or text and the location on the vehicle.

Plates starting with ABC.

Plates ending with 123.

Yellow vans with writing on the side.

Blue cars with damage on the rear.

Location Information

  • Registration state.
  • Detection state, county, or city.
  • Nearby location features:
    • Full or partial address.
    • Logical points of interest such as monuments, attractions, stores, restaurants, and so forth.
    • Geozones drawn on the map.

Vehicles from California.

Cars from zip code 94582.

Trucks with damage in a parking lot.

Vehicles in Texas near the Alamo.

Vehicles from the geozone.

Date and Time

  • Specific dates and times.
  • Days of the week and times of day.
  • Relative or recent time periods.

Plates from October 31st, 2025.

Plates from Tuesday after 1pm.

Plates from last week in the afternoon.

Combined Information

  • Combine vehicle attributes, locations, and times.
  • Multiple vehicle attributes.
 Black SUV with stickers within a mile of Walmart on McCart Ave in Ft. Worth, TX on April 17 this year.

Filtered Results

  • View data after each query and narrow results by additional attributes, locations, and times.

Narrow down results by vehicles near Walmart.

Limit results to SUVs.

Only show results from today.

Enabling Assist in VehicleManager

The Agency Manager enables the Assist page in VehicleManager.

Procedure:

  1. As an Agency Manager, log on VehicleManager.
  2. Enable VehicleManager Assist access for your Agency by performing the following actions.
    1. Go to Agency Settings → Data storage and management.
    2. Under Assist settings, enable the VehicleManager Assist access option.
    3. Review the AI Feature disclaimer and select Acknowledge.
    4. Select Save changes.
  3. Enable VehicleManager Assist access for the required user accounts by performing the following actions:
    1. Go to User Management and select the user account that you want to edit.
    2. Select More → Edit user.
    3. Under System Permissions, enable the VehicleManager Assist access option.
    4. Select Save user.

Result:

Users with this feature enabled can see the Assist icon appear in the Side Navigation Bar.

Using Assist in VehicleManager

Procedure:

  1. In the left Navigation Bar, select Assist.
  2. Optional: Click the Zone button on the map and draw a geozone.
  3. Click Type here and enter a query.
    You can include requests regarding full or partial license plates, vehicle attributes, locations, and other related vehicle information.
  4. Press Enter or click the Right Arrow icon in the Chatbox Entry field.
  5. In the CJIS Compliance requirements field, enter the required audit inquiry information and click Proceed.
  6. Optional: If your browser requests your location, select the option to allow your location to be sent to VehicleManager.
    Note: VehicleManager uses some of your location information to provide more relevant search results. Your location information is not stored or retransmitted.
  7. Narrow down the results by performing one of the following options:
      1. Choose one of the Additional Search Options using the predefined chips in the chatbox.
      2. Enter a request to narrow the results by additional attributes, locations, and times.
  8. To create a new query, select Plus (+) or enter a new query into the chatbox.
  9. Continue your investigation by selecting a detection record, and perform one of the following actions from Detection Record Detail:
    • To view vehicles present nearby during the same time period, select Nearby Vehicles.
    • To view the selected plate in Advanced Analytics, select Analyze Plate.
    • To add the select plate to a Hot List, select Add Hot Plate.

Result:

The search results appear in the chatbox and display in the Detection List.

Search Results from Assist in VehicleManager

The Assist page allows you to view detections and perform additional queries about the search results.

Assist Page Search Results
Assist Page Search Results Description
Number Description
1
Detection List
A list of the most relevant results, sorted by time.
2
Detection Map
The detection locations appear on a map.
3
Data Summary
A text summary and description of the detection data, the top 50 detections, and the top 3 vehicles.
4
Additional Search Options
Useful options for additional queries about the detection record currently selected in the Detection List.

Vehicle Search

The main Vehicle Search window contains options and filters for defining the scope of vehicle detections that are returned in the search results. Performing a Vehicle Search is generally the first step in the investigative process and the primary method of gathering vehicle and location information.

Plate Search Tab
Plate Search Tab Options
Number Description
1

This Search Type section allows you to select the type of search to perform.

Plate Search
Searches for vehicles by a single location and date range.
Hit Search
Searches for vehicles from Hot Lists that have generated Hits.
Multi-location Search
Searches for vehicles by multiple locations and date ranges.
2
Plate Number
Allows searching for full or partial license plate numbers with options for including commonly misread characters or wildcard symbols.
3
Detection Attribute Filters
Restricts the search to detections or Hits with the selected attributes.
4

This Location section restricts the search to detections made from within a location specified by address, state, county, or geozone.

Location Type
Toggles searching by address or by state and county.
Location Address/State/County
Restricts the search to detections made near an address, or from within the selected states and counties.
5

This Case Management section requires you to enter case auditing information for the search.

Note: You must populate the Case/Report number and Authorized reason fields to enable the Search button.
On Behalf Of
The current user or the name of the person for whom this search is being performed.
Case or Report Number
A number or identifier linking this search to a valid investigation.
Authorized Purpose
A short classification describing the reason for the search.
Authorized Reason
A reason for the search in 250 characters or less.
6
View or Close Map
Opens or closes a map with geozone drawing tools that displays the specified locations.
7
Date and Time Range
Restricts the search to detections made in the selected time period. Each location can specify a different time period.
8
Registration State
Restricts the search to vehicles registered in the selected state or province.

Performing a Vehicle Search

The Case Number and Authorized Purpose fields must be populated. All other search fields are optional.

Procedure:

  1. Enter a <Case Number> and select or enter an <Authorized Purpose>.
  2. Select one of the following options:
    • To search for vehicle detections from a single time and location, select Plate Search.
    • To search for Hot List hits, click Hit Search.
    • To search for vehicle detections from multiple times and locations, click Multi-location Search.
  3. Perform one or more of the following actions:
  4. Click Search.

Plate Numbers

License plate numbers consist of a string of alphanumeric characters. When searching for a license plate number, you can include results with commonly misread characters, or specify a range of characters for each position in the string.

Plate Number Search Field
Plate Number Search Field Description
Number Description
1
Search Field
Allows you to enter alphanumeric characters and symbols.
2
Recent Searches
A selectable list of recently searched plate numbers.
3
Common Misreads
Automatically includes commonly misread characters for plate numbers entered in the Search field.
4
Show Symbol Hints
Displays the symbol legend.

Partial Plate Numbers

Partial plate numbers have one or more characters that are unknown or variable. When searching with a partial plate number, you can use symbols to specify a range of possible plate numbers to search for.

Plate Number Symbols Description
Symbol Description Examples
* Includes all plate numbers that have one or more characters in this position, up to seven (7).

[*]123 = [A-Z, 0-9][A-Z, 0-9], … ,[A-Z, 0-9]123

  • ABC123
  • 123123
  • ABC123123
? Includes all plate numbers that have any single alphanumeric character in this position.

AB[?]123 = AB[A-Z, 0-9]123

  • ABA123, ABB123, ABC123
  • AB1123, AB2123, AB3123
@ Includes all plate numbers that have any single letter in this position.

AB[@]123 = AB[A-Z]123

  • ABA123
  • ABB123
  • ABC123
# Includes all plate numbers that have any single number in this position.

AB[#]123 = AB[0-9]123

  • AB1123
  • AB2123
  • AB3123
[...] Includes plate numbers that have any of the specified characters in this position.

AB[ABCDE]123 = AB[A-E]23

  • ABA123
  • ABB123
  • ABC123

Common Misreads

Commonly misread characters are similar to one another in shape or appearance.

Some examples of commonly misread characters include the following items:
  • 1 and I and L
  • O and 0 and Q
  • 2 and 7 and Z

The Common Misreads feature automatically adds similar characters for each character in the search. For example, a search for ABC123 can also include all plates with these additional characters in each position: [4A][8BR][6CG][1I][27Z][3J]

Common Misreads

Configuring Plate Numbers

Full, partial, and multiple plate numbers can be entered in a single query. You can use symbols to indicate a range of possibilities for one or more plate number characters.

Procedure:

To configure the Plate number field, perform one of the following actions:
Option Actions
Configuring a single plate number
  1. Click on the Plate number field and enter the desired <plate number>.
  2. Optional: To include results with characters that are commonly mistaken for each other, enable Common Misreads.
Configuring multiple plate numbers
  1. Below the Plate number field, click +Add multiple plates.
  2. Enter or paste multiple plate numbers that are separated by spaces.
  3. Click Apply.

Detection Attributes

In addition to a license plate number, vehicle detection records include information about the vehicle and the detection itself. These attributes can be included to filter a search and narrow the results to only detections with the selected attributes.

Note: The attributes displayed change depending on the selected search type.
Detection Attribute Filters
Detection Attribute Filters
Attribute Description
Vehicle Type The general vehicle classification.
Make The vehicle manufacturer.
Model The vehicle product line.
Color The color of the vehicle closest to a set of standardized vehicle colors.
Year The vehicle model year.
Hot List Source The name of the server or organization that maintains and distributes the Hot List records that generate the hits.
Alert Type

The type of alert assigned to the Hot List record that generated the hits.
Agency The owning Agency that generated the detection or hits.
System/Camera The name of the system or camera that generated the detections or hits.
Camera Direction The reported direction of the camera that generated the detections or hits.
More Filters Additional vehicle and detection attribute filters.

Configuring Detection Attribute Filters

You can filter lists by entering a search term.

Procedure:

Select from the desired vehicle and detection attributes:
  1. Click on a filter and enable each desired attribute.
  2. Optional: Click More filters and enable any additional desired attributes.
Detection Attribute Filters
Note: To enable the Model drop-down list, select a vehicle Make.

Date and Time Range

Each detection record includes a timestamp that indicates the exact time when the detection is generated. You can select or specify a period of time, and detections made in that time period is included in the search results.

Date and Time Range
Date and Time Range Description
Number Description
1
To Calendar
Selects the end date of the time range.
2
From Calendar
Selects the beginning date of the time range.
3
From/To
Displays the dates selected on the calendars.
4
Time Ranges
Automatically sets a time range.

Configuring Date and Time Ranges

Specify the date and time range using specific start and end times or choose from a list of time ranges.

Procedure:

  1. Click the Date and Time Range field.
  2. To configure the Date and time range field, perform one of the following actions:
    • Select a start date in the From calendar and an end date in the To calendar.
    • Enter a start date in the From field and an end date in the To field.
    • Select from one of the predefined time periods.
    Date and Time Range Configuration
  3. Optional: Enter or select a time of day in the time fields next to each date in the From and To fields.
  4. Click Apply.

Locations

Locations are map regions defined by an address, state and country, or a geozone. Detections made inside the boundaries of a location are included in the search results. You can search for vehicles in more than one location in the same search.

Locations and Map
Locations and Map Description
Number Description
1
Date and Time Range
Restricts the search to detections made in the selected time period. Each Location can specify a different time period.
2
Address
The address at the center of the search region.
3
Location Selector
Cycles through each location in the search while updating the Detection List and Map with the detections from the selected location.
4
All or Common Scans
Filters the detections by the listed parameters.
All Scans
Displays all detections returned by the search.
Common Plates Only
Displays only detections seen at two or more locations.
5
Location
Restricts the search to detections made inside a radius around an address, or inside a geozone drawn on the map.
6
Map
A map displaying each location and the search region.
7
Radius
The distance around the address that is included in the search region.
8
Name
An optional name for the location.
9
Add Location
Adds an additional Location field for specifying additional locations to search in. Up to ten locations can be added at once.

Configuring Locations

You can specify locations using addresses or geozones drawn on a map. Each location is associated with an individual time range and selectable radius around the location.

Procedure:

  1. To configure the Location field, use one of the following options:
    Option Actions
    Configuring a single location by address
    1. Click on Plate Search or Hit Search.
    2. Select a Location Type.
    3. Enter a Location Address or select a City and County.
    Configuring multiple locations by address
    1. Click Multi-location Search
    2. To create the desired number of locations, click Add location.
    3. In each Location field, enter an address or select a completed address from the list.
    4. Optional: Select a search radius for each location.
    Configuring a single location by geozone
    1. To open the map, click View Map.
    2. To localize the map, enter an address or drag and zoom the map to the desired location.
    3. To define the geozone, draw an enclosed region on the map with the Zone drawing tools.
      Zone Drawing Tools
    Configuring multiple locations by geozone
    1. Click Multi-location Search.
    2. To create the desired number of locations, click Add Location.
    3. In the Map, select a location with the Location Selector.
    4. To define a geozone, draw an enclosed region on the map with the Zone drawing tools for each location.
  2. To select a time range for each configured location, click the Date and time range field.
  3. Optional: To easily identify locations in the search results, enter a name for each location.
    Location Information

Saved Searches

Saved Searches allow you to repeat a past search without having to reenter the search criteria. You can repeat a saved search by clicking on it.

Saved Searches
Saved Searches Description
Number Description
1
Saved Search
Displays basic information about the saved search and populates the search fields with the saved search criteria.
2
Edit Saved Search Name
Allows you to change the name of a saved search without having to create a new saved search.
3
Delete Saved Search
Removes the saved search and deletes the saved search criteria.

Saving Searches

You can save searches that have returned results.

Procedure:

  1. Go to Vehicle Search and perform a search.
  2. Click Modify Search → Save Search.
    Save Search Button
  3. Enter a name for the search and subject, such as the case number.

Managing Saved Searches

You can edit and delete saved searches. Deleted searches cannot be recovered.

Procedure:

  1. Go to Vehicle Search → Saved Searches.
  2. Use one of the following options:
    Option Actions
    Editing the search name or subject
    1. Click Edit saved search name.
    2. Enter a new name or subject.
    3. Click Save.
    Deleting the saved search
    1. Click Delete save search.
    2. Click Delete.
    Manage Saved Searches Menu

Vehicle Search Results

The Vehicle Search Results window allows you to view details about vehicle detections and locations, and then select them to create reports or perform additional analysis.

Vehicle Search Results Page
Vehicle Search Results Page Description
Number Description
1
Search Parameters
Displays the Vehicle Search entries that generate the search results.
2
Output Report
Generates a Vehicle Detection Report or Common Plate Report containing the information from the detections selected in the Detection List.
3
Select All or Number of Selected Records
Displays the number of selected records or allows you to select all the displayed records.
4
Detection List
Displays a selectable list of detections from the search.
5
Detection Record Details
Displays the details of the currently selected detection in the Detection List.
6
Analyze Plate
Displays the Advanced Analytics page for the vehicle currently displayed in the Detection Record Detail window. This page allows analysis of possible vehicle associations and location trends.
7
Search Plate
Starts a new search with the license plate of the vehicle currently displayed in the Detection Record Details window.
8
Map View
A map displaying the detections from the detection list and each location included in the search.
Detection Pin
Indicates the point at which each detection is made.
Selected Detection Pin
Indicates the point at which the selected detection is made.
Location Pin
Indicates the center point of each location included in the search.
9
Map View or Table View
Allows you to switch the display between a map layout or table layout.
10
Modify Search
Opens the Vehicle Search tab to allow modification of this search.
Save Search
Saves this search for later access under Saved Searches.
Clear All
Clears all search fields and the search results.

Detection Record Details

The Detection Record Details window displays additional details about detections selected from the Detection List.

Detection Record Details Window
Detection Record Details Window Description
Number Description
1
Camera Name
Displays the name of the camera in use.
2
Plate and State
Displays the number plate and state of the vehicle.
Date and Time
Displays the date and timestamp on which the vehicle is detected.
3
Estimate Address
Displays the approximate location of the vehicle when the detection is made.
4
Detection Information
Displays the attributes of the detected vehicle.
5
System Information
Displays information about the camera system used to capture the detection.
6
Comments
Displays comments added to this detection and allows you to add new comments.
7
Analyze Plate
Displays the Advanced Analytics page for the vehicle currently displayed in the Detection Record Detail window, allowing analysis of possible vehicle associations and location trends.
8
Search Plate
Starts a new search with the license plate of the vehicle currently displayed in the Detection Record Details window.
9

The Menu icon displays more options that affect the detection record.

Add Hot Plate
Adds the detection to a Hot List.
Edit Detection Record
Allows the detection data to be edited.
Output Report
Generates a downloadable report that contains the detection data.

Advanced Analytics

The Advanced Analytics page displays all detections available for the target vehicle and visited locations of the target vehicle. This page also displays additional information about visits to each location and possibly associated vehicles.

Advanced Analytics Page
Advanced Analytics Page Description
Number Description
1
Most Recent or Most Popular Sighting
Displays the location that the vehicle visits the most and the most recent location of the vehicle.
2
Locations List
A selectable list of locations where the vehicle is detected.
3
Detections List
A selectable list of detections for the vehicle that is filtered by the selected location.
4
Detection Record Details
Displays the details of the currently selected detection in the Detection List.
5
Map View
A map displaying each location where the target vehicle is detected.
6
Trends View
Displays statistics about the frequency of visits the vehicle makes to the selected location.
7
Output Report
Generates a report containing the detections selected in the Detection List.
8
Analyze Associations
Searches for and displays possibly associated vehicles that are also detected at the same locations as the target vehicle.
9
Plate Number and Modify Analytics
Displays the plate number of the vehicle being analyzed and options for adjusting the criteria for determining vehicle associations.

Detection Details

The Detection Details window displays additional information about detections selected in the Detection List.

Detection Details Window
Detection Details Window Description
Number Description
1
Camera Name
Displays the name of the camera in use.
2
Plate and State
The license plate number and state of the vehicle in this detection.
3
Date and Time
A timestamp indicating when this detection is made.
Estimate Address
Displays the approximate location of the vehicle when the detection is made.
4
Detection Information
Displays the attributes of the detected vehicle.
5
System Information
Displays information about the camera system used to capture the detection.
6
Comments
Displays comments added to this detection and allows you to add new comments.
7
Search Plate
Starts a new Vehicle Search with this license plate number.
8

The Menu icon contains options that affect the detection record.

Add Hot Plate
Adds the detection to a Hot List.
Output Report
Generates a downloadable report that contains information from the detection record.

Trends View

When enabled, Trends View displays a heatmap representing the time of day and frequency that this vehicle is detected at the selected location. Based on this information, the Trends View generates statistics about visits to this location.

Trends View Page
Trends View Page Description
Number Description
1
Most likely to locate
The day and time most frequently visited by this vehicle in a residential area.
2
Location Information Address
The closest address to the location.
Locator Score
A score rating on the likelihood of the target vehicle visiting this location again in the future.
Location Type
Estimates the likely zoning type of buildings at this location.
3
Vehicle Popularity
Indicates the overall frequency of visits by this vehicle in comparison to other vehicles that also visit this location.
Popularity score
Probability score of the target vehicle appearing at this location in comparison to other vehicles.
Total LPR Visits
The total number of times this vehicle is detected at this location.
Percentage Seen
The percentage of total visits that the target vehicle makes to this location.
Last scan at location
The date that the target vehicle is last detected at this location.
First Seen
The date the target vehicle is first detected at this location.
Last LPR Visit Date
The date that the license plate number of the target vehicle is last detected at this location.
4
Heatmap
The time of day for each day of the week that this vehicle has been detected at this location. A darker color indicates more sightings.

Analyze Associations

When enabled, Analyze Associations searches for other vehicles that have visited the same locations as the target vehicle within a similar time range.

Advanced Analytics Page with Analyze Associations Enabled
Analyze Associations Description
Number Description
1
Possible Associations
Displays the license plate numbers of associated vehicles and the locations they share with the target vehicle.
2

The Detection List Filter filters detections displayed in the Detection List.

All Scans
Displays all detections of the target vehicle and associate vehicles made at the selected location.
Target Scans Only
Displays only detections of the target vehicle made at the selected location.
Associate Scans Only
Displays only detections of associate vehicles made at the selected location.
3
Map
A map displaying each location where the target vehicle and associated vehicles have been detected.

Modify Analytics

The Modify Analytics popup allows you to adjust the criteria that Analyze Associations uses to determine if other vehicles are associated with the target vehicle.

Modify Analytics Popup Window
Modify Analytics Popup Window Description
Number Description
1
Plate Number and Registration State
Allows you to change the plate number and state of registration of the analyzed vehicle.
2
Date
The date range of detections included in the analysis.
3

The Convoy analysis (Fixed systems) section adjusts the criteria for detections from fixed systems.

Lead/Lag Time (seconds)
The amount of time in seconds before or after the target vehicle is detected, that other vehicles must also be detected by the same camera, to be considered as associates.
Minimum # of Passes
The minimum number of times another vehicle must also be detected by the same camera to be considered an associate.
4

The Associate analysis (Mobile systems) section adjusts the criteria for detections from mobile systems.

Lead/Lag Time (minutes)
The amount of time in minutes before or after the target vehicle is detected, that other vehicles must also be detected by the same camera, to be considered as associates.
Minimum # of Locations
The minimum number of times another vehicle must also be detected, at the same location as the target vehicle, to be considered an associate.
Minimum Distance (miles)
The minimum distance away from a previous location where associated vehicles were detected, that new associate detections must be made, to be considered part of the minimum number of locations.
5
Cameras and Systems
Selects the type of camera systems from which detections are included in the analysis. You can select Fixed, Mobile, or both.

Output Report

The Output Report option in Vehicle Search creates Vehicle Detection Reports and Common Plate Reports. In Advanced Analytics, it creates Associated Vehicles Reports.

Vehicle Search Output Report
Vehicle Search Output Report Description
Number Description
1

The File type section selects the file type of the report and the contents.

Single File – PDF (up to 100 records)
A PDF file containing a Vehicle Detection Report with up to 100 detection records.
Multi File – PDF (up to 500 records)
Multiple PDF files containing Vehicle Detection Reports with up to 500 detection records in total across all files.
XLS (up to 500 records)
An XLS spreadsheet file containing a Vehicle Detection Report with up to 500 detection records.
XLS (no images)
An XLS spreadsheet file containing a Vehicle Detection Report with no images, but an unlimited number of detection records.
2

The Analytic reports section consists of options for selecting the preferred analytic report.

Advanced Analytic Report
A PDF file containing an Advanced Analytic Report on current locations and all analytic results.
Target Vehicle Analytic Report
A PDF file containing a Target Vehicle Analytic Report on current locations and detections of the target vehicle.
Convoy Analytic Report
A PDF file containing a Convoy Analytic Report on current locations, the target vehicle, and convoy detections.
Associate Analytic Report
A PDF file containing an Associate Analytic Report on current locations, the target vehicle, and associate detections.
3

The Output options section consists of options for sending the report to CommandCentral Aware.

Send Copy to Case File
Sends a copy of this report to the CommandCentral Aware case file of the same Case Number.
Send to “CC Evidence”
Sends a copy of this report to the CC Evidence module in CommandCentral Aware.
Include comments with a record
Includes any comments left on detection records.
4
Case or Report Number
A number or identifier linking this report to a valid investigation.

Vehicle Detection Report

Vehicle Detection Reports contain the Vehicle Detection Records for each vehicle selected from the Detection List in Vehicle Search or in Advanced Analytics.

Vehicle Detection Report
Vehicle Detection Report Description
Report Description
Vehicle Images The overview image of the vehicle and the license plate image.
Detection Data
Vehicle Info
License plate and detected vehicle attribute information.
Camera Info
Information about the camera system that captured the detection.
Detection Mapping Overlay and satellite maps indicated where the detection was made.

Common Plate Report

Common Plate Reports contain the location information for two or more locations, and all the vehicle detection records common to each location in Vehicle Search.

Common Plate Report
Common Plate Report Description
Report Description
Location Search Summary Overview maps and the address of each location included in the search.
Vehicle Summary A list of each license plate common to more than one location.

Associate Vehicle Report

Associate Vehicle Reports contain detection records for the target vehicle and associated vehicles, with Trends View statistics and heatmaps for each location in Advanced Analytics. Analyze Associations must be enabled for the report to contain associated vehicles.

Associate Vehicle Report
Associate Vehicle Report Description
Report Description
Target Vehicle Overview images of the vehicle and the license plate images of the most recent vehicle sightings.
Associate Vehicles A list of each license plate common to more than one location.
Vehicle Information
License plate and detected vehicle attribute information.
Association Information
The association criteria used to determine this vehicle’s association status.
Locations Map A map displaying each location visited by the target vehicle and the possibly associated vehicles.
Location Summary The address of each location and vehicle visit statistics.
Location Heatmaps Heatmaps displaying the times of day that the target vehicle and possibly associated vehicles visited each location.

Creating Reports

The type of report that is available to create in Output Report is different for Vehicle Search and Advanced Analytics, and depends on the detections selected in the Detection List.

Procedure:

  1. To create a report, perform a Vehicle Search.
  2. Choose one of the following options:
    Option Action
    Creating a Vehicle Detection Report
    1. Select one or more detections from the detection list.
    2. Click Output Report and select a File Type.
    Creating a Common Plate Report
    1. Perform a Vehicle Search.
    2. Select Common Plates Only.
    3. Select one or more detections from the Detection List.
    4. Click Output Report and select Common Plates Report.
    Creating an Associate Vehicle Report
    1. Select a detection from the Detection List.
    2. Click Analyze Plate.
    3. Optional: Click Analyze Associations.
    4. Click Output Report and select Analytics Location.
  3. Click Output Report.
  4. Wait for the report to compile, and click Download.

Map Views

Map Views are used to display and interact with vehicle detections and locations, draw geozones, and visualize LPR data in relation to a geographic area.

Vehicle Search Map View
Vehicle Search Map View Description
Number Description
1
Map
A map of the currently displayed geographic area.
Address Bar
Refocuses the map on the selected address.
Click and Drag
Moves the map up and down, and side to side.
Zoom (+/-, Mouse Scroll Wheel)
Zooms the map in and out.
2
Map Pins
Map pins represent detections, selected vehicles, and locations.
3

Map tools are used for drawing geozones and navigating the map.

Zone Drawing Tools
Tools for drawing geozone shapes.
Layers
Swaps between satellite photo layer view, and the map layer view.
Overviews
Refocuses the map on the currently selected address or location.
Note: The available tools depend on the map view in use.

Geozone Drawing Tools

Geozones are enclosed two-dimensional shapes that are drawn on a map to create geographic areas that define locations, configure alert settings, and geofence access to detections. Geozone drawing tools are used to draw the shapes that define geozones on a map.

Geozone Drawing Tools
Geozone Drawing Tools Description
Number Description
1
Draw a Polygon
Draws the sides of a shape that when enclosed, form a polygonal area.
2
Draw a Circle
Draws a circular area.
3
Draw a Rectangle
Draws a rectangular area.
4
Clear
Clears all drawn geozones.

Drawing Geozones

You can draw geozones in Vehicle Search to define locations, or in User Profile → Alert Settings to define alerting regions.

Procedure:

  1. Navigate to an area of interest on the map.
  2. Click on the Zone icon.
  3. To draw a geozone, use one of the following options:
    Option Actions
    Draw a polygon
    1. Click Draw a Polygon.
    2. Click a point on the map to create a starting point for the geozone.
    3. Click a second point on the map to create the first side of the polygon.
    4. Continue clicking to create the desired shape.
    5. Click the first point to enclose the shape and complete the geozone.
    Draw a rectangle
    1. Click Draw a Rectangle.
    2. Click and hold a point on the map to create a starting point for the geozone.
    3. Drag the rectangle to cover the desired area.
    Draw a circle
    1. Click on Draw a Circle.
    2. Click and hold a point on the map to create a center starting point for the geozone.
    3. Drag the circle to cover the desired area.
  4. Optional: Click Clear to remove all drawn geozones from the map view.

Hot Plates

Hot Plates are license plate records that trigger Alerts when a matching license plate is detected by a camera system. You can use Hot Plates to distribute vehicle information and alert other users in the Agency when a vehicle is detected. Large groupings of Hot Plates are commonly compiled into Hot Lists. For more information, see Hot Lists.
Hot Plates Window
Hot Plates Window Options
Number Description
1
Search Hot Plate
Filters the Hot Plate List by plate number.
2
Hot Plate List
A list of all the Hot Plates available to the user.
3
Add Hot Plate
Opens the Add Hot Plates window for the creation of a new Hot Plate record.
4
Customize Table
Selects from the fields displayed in the Hot Plate List.
5
Output Report
Generates a report containing the selected Hot Plate records.

Alerts

An Alert is a notification sent by email, text message, or popup window that contains the following additional information:
  • Detected vehicle
  • Detection record
  • Type of Alert
VehicleManager Alerting Methods
Method Description
Email An email sent to a list of email addresses.
Text Message An SMS text message sent to a list of phone numbers or email addresses.
Mobile Companion (MC) application A popup push notification sent to the mobile phones of Mobile Companion application users.
Target Alert Service (TAS) application A popup notification sent to computers or systems running the TAS client application.

Add Hot Plates Window

The Add Hot Plates window allows you to manually create one or more Hot Plate records, and set alerting and distribution options for multiple plates at once. You can also add vehicle information, comments, and custom fields to each Hot Plate record that is visible in Alerts.

Add Hot Plates Window
Add Hot Plates Window Options
Number Description
1
Hot Plate or Vehicle Information
The required plate number and registration state that generate Alerts when detected. Adding vehicle information is optional.
2

The Alerts section sets the alerting options for the Hot Plate record.

Alert Type
Sets the type of Alert displayed to the recipient. Alert Types describe the reason for the Alert, such as suspected criminal activity or incident type.
Alert Level
Sets the severity of the Alert to indicate the nature of a response.
Alert Distribution
Sets the recipients of the Alerts for these Hot Plates. You can specify individuals, select from a list, or select from groups of Users for the Agency.
3
Source
Sets the Hot List template to use for the Hot Plate records.
4
Make Inactive After
When enabled, this field sets the number of days that these Hot Plate records are active. Inactive Hot Plate records do not generate Alerts.
5
Add File
Uploads optional images to include with the Hot Plate records.
6
Email Recipients
Accepts a comma-separated list of email addresses that receive email Alerts for the Hot Plates. Clicking Address book allows you to manage email recipients of alerts. You can manage the email recipients for individuals and groups of plates.
7
Issue Date
The date on which to make the Hot Plate records active.
8
Comments
Optional comments to include in Alerts for the Hot Plates.
Add Custom Field
Adds custom value or description pairs to include in Alerts for the Hot Plates.

Adding Hot Plates

Manually adding Hot Plates is useful for quickly distributing a small number of Hot Plates to other Users and their Camera Systems to locate vehicles of interest.

Procedure:

  1. From the Hot Plates window, click Add Hot plate.
  2. Enter the required fields:
    1. In the Plate number and State fields, enter a valid license plate number and registration state.
    2. From the Alert type drop-down list, select an alert type.
    3. From the Alert distribution field, select one of the following options:
    • To send these Alerts to everyone in the Agency, select All Agency users.
    • To send these Alerts to only some Users, select Selected users, then select the users from the drop-down list.
    • To send these Alerts to a group of Users, select Selected user groups, then select the user groups from the drop-down list.
    1. Enter a Case/Report number and an Authorized reason.
  3. Optional: Perform any of the following actions:
    • To add additional Hot Plates with the same options, click Add another record.
    • To add vehicle information for each Hot Plate record, click Add Vehicle Info.
    • To activate this Hot Plate record at a different date and time, configure the Issue Date.
    • Enter any other desired Email Recipients, or Comments, or Custom Fields.
    Adding Hot Plates Required Fields

Hot Lists

Hot Lists are collections of Hot Plate records that are maintained, distributed, and shared by Agencies for the purposes of inter-agency cooperation. Hot List files are generally compiled and named according to their purpose, have a standardized format, and can be uploaded manually or downloaded automatically from a server on a set schedule.

For example, the Hot List files of the National Crime Information Center (NCIC) contain identifying information about wanted and missing people, stolen vehicles, and stolen property.

Hot Lists Window
Hot Plates Window Options
Number Description
1
Hot Lists
A list of all the Hot Lists available to the user.
2
Add Hot List
Opens the Add Hot List window for the creation of a new Hot List.
3
Customize Table
Selects from the fields displayed in the Hot Lists list.
4
Output Report
Generates a report containing the selected Hot List records.

Hot List Templates

Hot List templates specify what information is in each column of the Hot List file so that it can be correctly read. Hot List files are usually Text (.txt) or Comma-Separated Values (.csv) files with rows of Hot Plate records and an optional header describing the type of information in each column or field.

Large Hot Lists maintained by federal agencies can contain hundreds of thousands of license plate records, each with a dozen or more attributes.

Example Hot List File Structure
Plate Number Registration State Alert Type
ABC123 CA Amber Alert
DEF456 NY Stolen Vehicle
GHI789 TX Armed Robbery

A Hot List template is specified by selecting the appropriate Column title descriptor for each field as part of the Hot List creation process. The Hot List template and the Hot List file are collectively referred to as the Hot List Source.

Add Hot List Template

Add Hot List Window

The Add Hot List window allows you to upload or download a file, set a template, and configure Alert distribution for the Hot List.

Add Hot List Window
Add Hot Plates Window Options
Number Description
1
Hot List Type
Sets the type of Hot List.
2

The Alerts section sets the alerting options for the Hot Plate record.

Alert Distribution
Sets the recipients of the alert for these Hot Plates. You can specify individuals, select from a list, or select from groups of Users for the Agency.
Alert Level
Sets the severity of the Alert to indicate the nature of a response.
3
Hot List Upload
Selects Auto hot list download from a remote server, or Manual hot list upload from a local file.
Alert On Failure to Load
Sets the number of hours between alerts for auto Hot Lists that fail to load.
Make Inactive After
When enabled, this field sets the number of days that the Hot List records are active for manual Hot Lists. Inactive Hot List records do not generate Alerts.
4
Hot List Template
Selects an existing Hot List template to use for this Hot List file.
Add New
Opens the Add new template window to create a new template for the Hot List.

Adding Hot Lists

When creating a Hot List, you can manually upload a local file, or configure automatic download of a remote file from a file server.

Procedure:

  1. From the Hot Lists window, click Add hot list.
  2. From the Hot list type drop-down list, select one of the following Hot List types:
    • To add a new Hot List, select Complete Hot List.
    • To add new records to an existing Hot List, select Incremental Hot List [Add].
    • To remove records from an existing Hot List, select Incremental Hot List [Remove].
  3. From the Alert distribution field, select one of the following options:
    • To send Alerts to everyone in the Agency, select All Agency users.
    • To send Alerts to only some Users, select Selected users, then select the users from the drop-down list.
    • To send Alerts to a group of Users, select Selected user groups, then select the user groups from the drop-down list.
  4. From the Hot list upload field, select one of the following options:
    • To download the Hot List from a remote server, see Configuring Auto Hot Lists.
    • To upload the Hot List from a local file, select Manual Hot List, then click Browse to locate the Hot List file.
  5. From the Hot list template drop-down list, select one of the following options:
  6. Enter a Case/Report number and an Authorized reason.
  7. Click Add hot list.
    Adding Hot Lists Required Fields

Configuring Auto Hot Lists

Configuring a Hot List for automatic download from a remote server requires connection information from the server. Contact an Agency Manager or Support for more information about Hot List servers and subscriptions.

Procedure:

  1. From the Hot list upload field, click Auto hot list.
  2. From the Connection type drop-down list, select a connection type.
  3. Enter the required server connection information:
    1. In the IP Address field, enter the <IP Address> of the file server.
    2. In the Directory field, enter the <Directory> on the file server where the desired Hot List is stored.
    3. Optional: In the Port field, enter a <Port> to connect the server on.
      Note: The default for SFTP is port 22.
    4. Enter the <username> and <password> for the account used to log on to the file server.
    Auto Hot List Configuration

Creating New Hot List Templates

Creating a new Hot List template requires knowledge of the contents of the Hot List file. You can view the contents of Hot List files with a text editor, or spreadsheet software. At a minimum, all Hot Lists must contain at least a Plate Number, State, and Alert Type.

Procedure:

  1. From the Hot Lists window, click Add hot list.
  2. From the Hot list template field, click Add new.
  3. Enter the required template information:
    1. In the Template source name field, enter a unique <template source name> for the Hot List template.
    2. In the Template description field, enter a short <template description> of the content or function for the Hot List template.
  4. From the Does the list have a header? field, select one of the following options:
    • If the Hot List file contains a header row at the top with the names of the Hot List fields, select Yes.
    • If the Hot List file does not have a header row at the top, select No.
  5. From the Field value separation field, select one of the following options:
    • If the fields of the Hot List file are separated by a symbol, such as a comma, select Delimiter.
    • If the fields of the Hot List file are separated by a blank space, select Fixed width.
  6. From the Delimiter character drop-down list, enter or select the number of columns in the Hot List file.
    New Hot List Template Creation
  7. Click Continue.
  8. From the Column title drop-down list in the Add Hot List window, select a column title for each field in the Hot List file.
    Add Hot List Template
    Note: Click Skip to ignore blank columns in the file.
  9. Enable one or both of the following options:
    • If the Hot List file is missing a State column, or to override the entries in the State column, enable Apply State to all records.
    • If the Hot List file is missing an Alert type column, or to override the entries in the Alert type column, enable Apply Alert Type to all records.
  10. Click Add hot list.
    Note: Large Hot List files may take some time to be processed.

System Management

Agency Managers can access the System Management page to view and manage Systems and Cameras and System profiles for the Agency.
System Management Window
System Management Window Options
Number Description
1
Systems & Cameras Tab
Contains a list of camera systems that belong to the Agency, with management options and status indications.
2
System Profiles Tab
Contains a list of system profiles and settings.

Systems and Cameras Tab

Cameras and systems that are configured to send detections to the Agency appear in the Systems & Cameras list. The list displays camera and system status, and contains options for managing cameras and creating connection files.
Systems and Cameras Tab
Systems and Cameras Tab Options
Number Description
1
Systems and Cameras List
Lists each camera or camera system that belongs to your Agency.
More
Contains additional management options for each system.
System Details
Displays additional information about each system.
Edit System
Opens the Edit System page and allows you to change camera and profile information created when the camera was added.
Delete System
Irrecoverably deletes the camera or system. Cameras or systems must be re-added for detections to be received.
2
Output Report
Generates a report containing the selected camera and system information from the list.
3
Download Connection File
Generates and downloads a Connection File (INI) for the selected camera systems that tell the camera system software where to send detections.
4
Add Camera
Opens the Add camera page to create a new camera.
5
Add System
Opens the Add System page to create a new camera system.
Camera and System Types
Camera/System Setup Method Software Hardware
Mobile System Connection File CarDetector Mobile

VLP/VIP

1 - 6 L5M cameras
Fixed System Connection File CarDetector Fixed

VLP/VIP

1 - 6 L5F cameras
Third Party System Connection File CarDetector Fixed Mixed IP camera types
L6A Camera Mobile App Internal WebUI Mobile Companion Standalone camera
L6Q Camera Mobile App Mobile Companion Standalone camera
L5Q Camera Mobile App Reconyx Connect Standalone camera

Adding Cameras

The setup process and the information required are different depending on the camera being added. Some cameras are automatically added and managed through mobile applications during the setup process.

Procedure:

  1. From the System Management window, click Systems & Cameras → Add camera.
  2. To add a camera, use one of the following options:
    Option Actions
    Add an L6A or L6Q Camera
    1. Click L6A or L6Q.
    2. Download the Mobile Companion application.
    3. Follow the setup instructions included with the camera.
    Add an L5Q Camera
    1. Click L5Q.
    2. Enter the required camera information:
      1. In the Camera name field, enter a unique <camera name>.
      2. In the "Server-side" name field, enter a unique <server-side name> for the server to refer to the specific camera if the <camera name> is changed.
      3. In the Camera serial number field, enter the <camera serial number>.
      4. Optional: Add any additional camera or location information as needed.
      L5Q Camera Details
    3. Click Save camera.

Add System Window

The Add System page is different depending on the selected system type, but each system is defined by a similar set of information for System Details, System Profile, and Camera Details.

Add System Window
Systems and Cameras Tab Options
Number Description
1
System Name
The name that the system is referenced as in detections.
2
Platform Type
The hardware that the camera system is based on.
3
System Tags
Short descriptors that indicate the system attributes or purpose.
4
Service Key Account
Enables the use of a Proxy User Account for this (headless) system.
Proxy User Account

To avoid the need to create additional accounts or share accounts across systems, Proxy User Accounts use a service key instead of a standard VehicleManager User account to log on to the system software.

Proxy User Accounts have the following limitations:
  • Detection upload only
  • Local Alerts only
  • Hot List download disabled

System Profile Window

System Profile Window
Systems and Cameras Tab Options
Number Description
1
Assign System Profile
Selects a default or custom set of options that configure the rest of the options on the page. Custom profiles are set in the System profile tab.
2
CarDetector Data Management
Sets data retention options for the local CarDetector database of detections.
3
Alert Settings
Sets alerting options for the local CarDetector system.
4
Alert Sound Settings
Sets options for the sounds that alerts make for the local CarDetector system.

Camera Details Window

Camera Details Window
Camera Details Window Options
Number Description
1
Cameras
A list of the cameras configured for use with this system.
2
Add Camera
Opens a new configuration window for adding a new camera to this system.
3
Client Status Alert Monitoring
Allows you to configure alerts for CarDetector Mobile and CarDetector Fixed systems.

Adding Systems

The setup process and the information required are different depending on the type of system added. CarDetector systems automatically add and configure cameras that are connected to the local system and are active.

Procedure:

  1. From the System Management window, click Systems & Cameras → Add System.
  2. Select one of the following system types to add:
    • To add a CarDetector Mobile system, select Mobile system.
    • To add a CarDetector Fixed system, select Fixed system.
    • To add a custom, LinC, or other IP camera system, select Third-party system.
  3. In System details, enter the required information:
    1. Create a unique <system name>.
    2. For Mobile systems, from the Platform type drop-down list, select a platform type to indicate the type of hardware the system uses.
    3. Optional: To use the system as a headless system, enable the Service key account check box.
    4. Optional: Add any additional information as needed.
  4. In System profile, select from any of the following options:
    • To assign a set of predefined settings for Fixed and Mobile systems, select a system profile from the Assign system profile drop-down list.
    • To set a retention period for the local database of detections for Mobile systems, enter a time period in days in the Purge events older than field in the CarDetector Data Management section.
    • To set local alerting options for Fixed and Mobile systems, select from the options under the Alert settings section.
    • To change the sounds that local Alerts make for Mobile systems, select from the options under the Alert sound settings section.
  5. In Camera details, click Add camera and perform one of the following actions:
  6. Click Save system.

Adding Cameras to a Fixed System

You can manually add and configure Fixed Cameras for local CarDetector Fixed systems.

Procedure:
  1. Enter the required Camera Information:
    1. In the Camera name field, enter a unique <camera name>.
    2. From the Camera type drop-down list, select a camera type.
    3. From the Camera model drop-down list, select a camera model.
    4. If the camera hardware uses a serial port connection, enable the Use serial communications to camera check box.
  2. Optional: If available, in the Serial number and Channel name fields, enter the camera serial number and channel name respectively.
  3. Optional: Configure the Camera Location:
    1. In the Camera address field, enter the address where the camera or system is installed.
    2. From the Camera direction drop-down list, choose the direction the camera is facing.
    3. To enable speed calculation for the camera, enable the Traffic analytics check box and enter the speed limit of the road the camera is monitoring in the Speed limit (mph) field.
      Note: For speed calculation and alerting to function, Traffic analytics must be enabled for your Agency and calibrated on the local system hardware.
    4. In the Camera schedule section, enter the Begin time and End time and select the days for the camera to be active.
  4. Click Save camera.
    Add Camera to a Fixed System Fields

Adding Cameras to a Third-party System

You can manually add and configure Third-party cameras for local, LinC, and CarDetector Fixed systems.

Procedure:
  1. Enter the required Camera Information:
    1. In the Camera name field, enter a unique <camera name>.
    2. From the Camera type drop-down list, select a camera type.
    3. From the Camera model drop-down list, select a camera model.
  2. Optional: If available, in the Serial number and Channel name fields, enter the camera serial number and channel name respectively.
  3. Optional: Configure the Camera Location:
    1. In the Camera address field, enter the address where the camera or system is installed.
    2. From the Camera direction drop-down list, choose the direction the camera is facing.
    3. To enable speed calculation for the camera, enable the Traffic analytics check box and enter the speed limit of the road the camera is monitoring in the Speed limit (mph) field.
      Note: For speed calculation and alerting to function, Traffic analytics must be enabled for your Agency and calibrated on the local system hardware.
    4. If the camera is monitoring a gate or perimeter, in the Perimeter surveillance section, choose the camera position and gate type from the Camera position and Gate type drop-down fields respectively.
  4. Click Save camera.
    Add Camera to a Third-party System Fields

Downloading Connection Files

Connection Files are small configuration files (INI) that contain the information necessary to configure local CarDetector camera systems to connect to VehicleManager.

Procedure:

  1. From the System Management window, click Systems & Cameras.
  2. From the Systems & Cameras tab, select the Fixed and Mobile systems to download connection files for.
  3. Click Download connection file.
  4. Wait for the files to be generated, and click Download.
  5. Transfer the connection file for each system to the computer running the CarDetector software by performing one of the following actions:
    • Place the connection file in the root directory of the CarDetector software installation folder.
    • When prompted during the setup or sign in process, select the connection file.

System Profiles Tab

System profiles are collections of pre-selected CarDetector system settings that can be applied without the need to reselect each setting when configuring a new system. There is one default profile for Mobile systems and one for Fixed systems. The two default profiles are different, but share a few common option groups.

CarDetector Mobile System Profile Settings Page
CarDetector Mobile System Profile Settings Page Options
Number Description
1
CarDetector Data Management
Sets a retention period for locally stored data.
2
Alert Settings
Defines how and when local alerts are generated.
3
Alert Sound Settings
Changes the sounds that alerts make.
4
Custom Hit Description
Defines custom selections that appear in local Alerts that are attributed to the Hit record.
5
Profile Systems
A list of systems configured to use the profile.
6
Delete profile/Edit profile
Allows you to modify the settings of the current CarDetector Mobile System Profile, or delete the profile entirely.
CarDetector Fixed System Profile Settings Page
CarDetector Fixed System Profile Settings Page Options
Number Description
1
Data Management
Sets a retention period for locally stored data.
2
Records Storage
Sets the compression level of locally stored records.
3
Email Notifications
Configures the sending of email alerts by the local system.
4
Alert Settings
Defines how and when local alerts are generated.
5
Performance Alert Details
Configures the sending of performance based alerts that convey system status information.
6
Performance Alert Settings
Defines how and when performance alerts are generated.
7
Profile Systems
A list of systems that are currently configured to use the profile.

Creating System Profiles

Custom profiles are created from the existing default profile and then modified into a new profile.

Procedure:

  1. From the System Management window, click Systems profiles.
  2. From the left pane, select a default profile to base the new profile.
  3. Click Save as new.
  4. Configure the profile options as required.
  5. Click Save profile.

Result:

The new profile is selectable when creating a new CarDetector system.

User Management

Agency Managers can access the User Management page to view and manage User accounts, account settings, and account profiles for the Agency.
User Management Page
User Management Page Options
Number Description
1
Users Tab
A list of the Agency User accounts with details and status information.
2
Profiles Tab
Contains a list of account profiles settings.

Users Tab

User accounts that are created under an Agency appear in the Users list. The list displays status and details, and contains options for creating and managing accounts.
Users Tab
User Profile Page Options
Number Description
1
Users List
A list of the Agency User accounts with details and status information.
More
Contains additional management options for each User.
Activate/Deactivate
Marks the account as active or inactive. Inactive accounts cannot log on or be used.
Edit User
Opens the Edit user window to edit the details, settings, and permissions for the User account.
Delete User
Irrecoverably deletes the User account from the Agency.
Change Password
Forcibly changes the password used to sign in the User account.
2
Create Bulk Users
Opens the Create bulk users window to create the details, settings, and permissions for multiple new User accounts from a template file.
3
Create User
Opens the Create user window to create the details, settings, and permissions for a new User account.

Create User Window

The Create user window configures the details, settings, and permissions for new and existing User accounts.

Create User Window
Create User Window Options
Number Description
1
User Details
Basic information about the person the account is used by.
2
Account Settings
Basic password and account expiration options.
3
Role or Profile

Selects and existing Role and account User Profile that define the level of permissions and settings for the account. For more information, see:
4
System Permissions
Defines the permissions for managing data on camera systems.
5
Alert Permissions
View and set alerting options for individual accounts. When Profile alert settings is selected, these settings override the selections made in User Profile.
6
Client Permissions
Controls access to the Mobile Companion and CarDetector applications.
7
Source Access
Defines the level of access to and control of detection and list data.

Creating Users

Selecting a Role and User Profile automatically configures the settings in the option groups on the rest of the page.

Procedure:

  1. From the User Management window, click Users → Create users.
  2. In the User details section, enter the required information.
  3. From the Role an User Profile drop-down lists, select a role and user profile respectively.
  4. Optional: Configure any additional options as needed.
  5. Click Create user.

Creating Bulk Users

The Create bulk users process creates multiple accounts at once by using a template file that contains the User Details of each account. Only the Operator role can be selected for bulk account creation. Selecting a User Profile automatically configures the settings in the option groups on the rest of the page.

Procedure:

  1. From the User Management window, click Create bulk users → Download template.
  2. Enter the required account information into the template file by performing the following actions:
    1. Open the template file with a text editor or spreadsheet application.
    2. Enter the required information separated by commas, one account per line.
    Creating Bulk Users Template
    Note: Required fields are marked with an asterisk.
  3. Upload the completed template file.
  4. Optional: In the Select account settings section, select the desired account settings.
  5. From the User Profile drop-down list, select a user profile.
  6. Optional: Modify any additional settings as required.
  7. Click Create users.

Result:

The new user accounts are available to sign in after approval.

Profiles Tab

User profiles are collections of pre-selected User settings that can be applied without the need to reselect each setting when configuring a new account. Each default profile shares the same option groups.

Profiles Tab
Profiles Tab Options
Number Description
1
Profile Settings
Basic password and account expiration options.
2
System Permissions
Defines the permissions for managing data on camera systems.
3
Client Permissions
Controls access to the Mobile Companion and CarDetector applications.
4
Alert Settings
Sets alerting options for the profile.
5
Source Access
Defines the level of access to and control of detection and list data.
6
Profile Users
A list of user accounts configured to use the profile.

Creating User Profiles

Custom profiles are created from the existing default profile and then modified into a new profile.

Procedure:

  1. From the User Management window, click Profile → Create profile.
  2. In the Profile name field, enter a unique profile name.
  3. In the Profile settings section, select the desired password and deactivation options.
  4. In the System permissions section, select the desired check boxes local CarDetector system permissions for managing detections.
  5. In the Client permissions section, select the desired check boxes to enable or disable the account singing in to the Mobile Companion or CarDetector applications.
  6. In the Source access section, configure the preferred level of access the account has to access detection data.
  7. From the LPR data shared from and Hot list data shared from drop-down lists, select the shared data for the account to access.
  8. Click Create profile.
    Create User Profile Fields

Result:

The new user accounts are available in the Profile users section when creating new user accounts.

Permission Configuration for Third-Party L6Q Installers

You can create VehicleManager user accounts that are restricted to L6Q camera installation and support features only.

Restricted installer accounts enable agencies to grant third-party installers access to Mobile Companion without providing access to License Plate Recognition (LPR) data. This action ensures that the agency or site maintains compliance to the Criminal Justice Information Services (CJIS).

Mobile Companion is a mobile application that installers log on to install the L6Q camera.

CJIS is a federal information security standard for managing data and is used by Law Enforcement.

Creating User Accounts for L6Q Installers

You are recommended to create one user account for each on-site installer. This action allows each of them to log on Mobile Companion at the same time. An Agency Manager account is required to create user accounts.

Procedure:

  1. Log on VehicleManager as an Agency Manager at: https://vm.motorolasolutions.com
  2. Go to User Management → Create User.
  3. At User details, insert the required information by performing the following actions:
    1. At Name, create a unique username for the new installer account.

      Some examples of installer account usernames include the following items:

      • L6QSupport1
      • L6QTech1
    2. At Email and Phone, enter a valid email address and phone number.
    3. Under Account settings, disable Allow password change and Must change password at next logon.
  4. Configure account permissions by performing the following actions:
    1. Under Client Permissions, disable each option except for Mobile Companion (MC) and Camera management.
    2. Under Source access, set each option to No access.
  5. Configure alert permissions by performing the following actions:
    1. Under Alert Permissions, enable User Alert Settings.
    2. Select Edit settings.
    3. In the Alert Settings window, select the Email/MC/TAS notifications tab.
    4. Enable Mobile Companion.
    5. Select Save settings.
  6. In the Create user window, select Create user.
  7. Manually set a password for the new account by performing the following actions:
    1. In the User Management window, locate the new account and select the More menu.
    2. Select Change Password.
    3. Create and enter a new password for the new account.
    4. Select Save password.
    Change Password Option
  8. Communicate the username and password to the installer.
    The installer can use the credentials provided to log on the Mobile Companion application and perform the L6Q installation process.

Audits

Agency Managers can access the Audits page to view and manage Auditing records and reports for the Agency.
Audits Page
Audits Page Options
Number Description
1
Audit Record Filters
Filters the Audit Records List by the selected attributes.
2
Audit Records List
A list of auditing records for the Agency.
More
Contains additional details about the audit record.
More Details
Contains additional information and Query Parameters about the audit record.
3
Output Report
Generates a report from the current data in the Audit Records List.
4
Schedule Report
Opens the Scheduled Audit Reports window for configuring automatic report generation and delivery options.

Creating Audit Reports

Audit reports help Agency Managers and recipients stay aware of how the service is being used. Manually generated Audit reports can be generated with more filters and granularity than Scheduled reports.

Procedure:

  1. From the Audits window, select a record category from the Category drop-down list.
  2. Optional: Perform one of the following actions:
    • To only include a specific kind of record from the Category, select one or more records from the Type drop-down list.
    • To only include records from a specific application, select the application from the Platform drop-down list.
  3. To select a time range for when the records were generated, perform one of the following options:
    • To filter from a previous number of records, select the Last records (# records) check box and enter the number of records to include in the corresponding field.
    • To filter from records generated in the previous number of hours, select the Last time period (hours) check box and enter the number of hours to include in the corresponding field.
    • To filter from a specific date range, select the Date range check box and enter a From and To date in the corresponding field or select the From and To date from the corresponding calendar field.
  4. Optional: To filter the audit records by additional attributes, perform from the following options:
    • To filter by Audit Inquiry attributes, enter a case number in the Case # / LE Report # field or enter a requestor in the Requestor field.
    • To filter by the computer used to access the service, enter an IP address in the IP Address field.
    • To filter by the information included in a search, enter a plate ID in the Plate ID field or select a hot list source from the Hot List drop-down list.
  5. Click Apply.
  6. Generate the report.
    1. Click Output report.
    2. Select a File type.
    3. Click Download report.

Scheduled Reports

Scheduled report delivery helps Agency Managers and recipients stay aware of how the service is being used. Scheduled reports are generated with fewer filters and granularity than manually generated Audit reports.
Scheduled Audit Reports
Scheduled Audit Reports Options
Number Description
1
Scheduled Reports List
Lists the currently configured report schedules, the report details that are included, and their statuses.
2
New Schedule
Displays the New schedule window for the creation of a new report schedule.
3

The More icon lists additional actions for each report.

Edit Schedule
Opens the Edit schedule window to change the report details or schedule.
Pause Schedule
Stops the sending of reports for the schedule.
Delete Schedule
Stops and removes the report schedule.
New Scheduled Audit Report
Profiles Tab Options
Number Description
1
Audit Record Filters
Selects the Audit Record attributes that are included in the automated reports.
2
Recipients
Selects the Agency users or a list of email addresses that the automated reports are sent to.
3
Delivery Time
Selects the times of day and days of the week at which a report is delivered.

Creating Report Schedules

You can schedule Audit reports to automatically generate and delivered to specific Agency users and email addresses.

Procedure:

  1. From the Audits window, click Schedule report → Add schedule.
  2. From the Category drop-down list, select a record category.
  3. Perform one of the following actions:
    • To only include a specific kind of record from the Category, from the Category drop-down list, select one or more Types.
    • To only include records from a specific application, from the Platform drop-down list, select a Platform.
  4. To select the Agency users or email addresses to receive the automated reports, select the recipients from the Select recipients drop-down list or enter the email addresses in the Enter email (optional) field.
  5. Select when the reports are delivered:
    1. From the Delivery time (local) field, select the local time of day that the report is delivered.
    2. Optional: Click Add delivery time to specify up to two additional times of day.
    3. Select the days for the report to be delivered by selecting the respective day check box.
    4. Optional: To deliver reports only once per month on the selected days, enable 1 Day of the month.
  6. Click Save schedule.
  7. In Scheduled Audit Reports, click on the More menu and click Running Schedule to enable the report schedule.
    New Schedule Creation

Devices

Agency Managers have the permission to authenticate or revoke authentication of the user's device.

Device Authentication Page
Device Authentication Page Descriptions
Number Description
1
Search Bar
Searches the device by Identification (ID) or name.
2
Selection Check Box
Selects one or more devices to authenticate, deny authentication, or revoke authentication.
3
Device ID
Identification number of the device.
4
Device Name
The name of the device.
5
Device Reviewer
The name of the user that operates the device.
6
Last Status Change
Displays the date and time of the last status update to the device.
7
Authentication
Displays the authentication status of the device.
8
More Icon
Contains options to authenticate, deny authentication, or revoke authentication of the device. You can also edit the device name of the user.

Managing Device Authentication

Procedure:

  1. As an Agency Manager, select Devices.
  2. In the Search Bar, search for the preferred device by entering the device Identification (ID) or name.
  3. Select the device or devices.
    Note: You can only select more than one device of the same authentication status.
  4. Depending on the authentication status, select one of the following options:
    • Authentication
    • Deny authentication
    • Revoke authentication
  5. Confirm your selection.
  6. Optional: To edit the name of a user device that is authenticated, perform the following actions:
    1. Search and select the required authenticated device.
    2. Click the More icon.
    3. Select Edit user device name.
    4. In the Device name field, edit the device name.
    5. Click Save device name.

Case Management

The Case Management page allows you to store, manage, and view reports and preserved detection records that you create while performing searching and analytics functions. Agency Managers can view all reports and preserved records created by the agency.

Case Management Page
Case Management Page Description
Number Description
1
Reports Tab
Selected reports with the Case Management output option are saved in the Reports tab, using the current case number.
2
Preserved Records
Selected detection records that the agency owns with the Preserve Record option are saved in the Preserved records tab.

Reports Tab

Reports Tab
Reports Tab Description
Number Description
1
Case List
A list of reports that you or users in this agency create under each given Case ID.
2

Report options provide additional management options for this report.

Download Report
Downloads the selected report file to your computer.
Delete Report
Deletes the selected report file. Deleted reports cannot be recovered unless recreated.

Preserved Records Tab

Preserved Records Tab
Preserved Records Tab Description
Number Description
1
Record List
A list of records that you or users in this agency save under each Case ID.
2

Record options provide additional management options for this detection record.

Edit Retention Period
Enables you to edit the originally selected retention period after saving the record.
Delete Record
Deletes the selected preserved record. This action removes only the preservation record. The original detection remains unchanged.

Adding Reports to Case Management

All Output report menus in Vehicle Search, Hit Search, and Multi-location Search that create reports with vehicle data contain the Case management output option.

Procedure:

  1. Perform a search in Vehicle Search, Hit search, or Multi-location search.
  2. Select the records that you want to include in the report sent to Case Management.
  3. Select Output report.
  4. Under Output options, select Case management.
  5. Select Output report.
    Output Report Pop-up Window

Preserving Records in Case Management

All Detection Record Details and Hit Details windows in Vehicle Search, Hit search, and Multi-location search contain the Preserve record option.

Procedure:

  1. Perform a search in Vehicle Search, Hit search, or Multi-location search.
  2. Select the record that you want to preserve in Case Management.
  3. In the More Options menu, select Preserve record.
    Detection Record Details Pop-up Window

Dashboard

The Dashboard page allows Agency Managers to visualize, organize, and export detailed information about the License Plate Recognition (LPR) data and camera systems of their agency. The interface is divided into System Tiles and Data View tiles.

Dashboard Page
Dashboard Page Description
Number Description
1
System Tiles
A non-configurable tile that displays information about the status and number of camera systems in the agency. Each tile represents a different system type.
2

Data View Tiles are configurable tiles that display information about the selected data type. The information appears in the selected data view.

Data Type
The type of data displayed in the tile and plotted over time or on a map.
Data View
The type of graph visualizing the data.
3
Select Data or Tile Size
Adds or removes tiles based on the selected Data Type and resizes each tile.
4
Data Filters
Restricts the data displayed on the Dashboard by source, date, or type.
5
Schedule Report
A utility for scheduling the creation and delivery of custom automatic reports containing data from the Dashboard.
6
Save as New
Saves the current Dashboard configuration as a selectable option in the Dashboard selection menu. Saved Dashboards are selectable in Schedule report.

Configuring Dashboard Data Views

You can configure the position and type of information displayed in each Data View Tile. This configuration creates a custom visualization of the License Plate Recognition (LPR) data available to your Agency. Up to six tiles can be displayed at once.

Procedure:

  1. On the Dashboard page, click and drag each tile to reposition the tile on the page.
  2. Click the Select data button and enable or disable each tile as preferred.
  3. To select the tile size, click the drop-down menu.
  4. To filter the dashboard data by source, date range, or type, select from Data filters.
  5. Configure each tile as preferred by performing the following actions:
    1. Select the Tile Options button.
    2. Select a Data type to display on the tile.
    3. To change the type of graph that displays the data, select a Data view.
    4. To configure the source and date range of the data displayed, select the Maximize button.
    Data View Tile in Dashboard
  6. To save the current configuration for later viewing in the dashboard menu, select Save as new.
    Note: You can select saved dashboards in Schedule report.
  7. To set up automatic dashboard report generation and delivery, select Schedule report.

Schedule Report

The Schedule report button allows you to select a dashboard to include in a report. You can distribute the report at a predefined time to a list of users in your Agency.

Dashboard Report Delivery Schedules Window
Dashboard Report Delivery Schedules Description
Number Description
1
Report Schedules List
Dashboard reports that you schedule to be created and distributed.
2

Schedule options are additional management options for this schedule.

Edit Schedule
Opens the Dashboard report delivery schedules window.
Stop Schedule
Ends the generation and distribution of this report until restarted.
Delete Schedule
Stops and removes this report schedule from the list.

Scheduling Dashboard Reports

You can use Schedule Report to automatically compile and distribute dashboard reports to users in your Agency.

Procedure:

  1. In Schedule name, enter a descriptive name for the schedule.
  2. In Type of report, select the report option that is sent for the schedule.
  3. Choose one of the following options for Dashboard:
    • To include a preset collection of data, select Default Dashboard.
    • To include a custom saved dashboard, select the option from the list.
  4. In Data duration, select a time period to include the data in the report.
  5. Optional: To include data from systems and users that are deleted from the Agency, enable Include Deleted Systems and Users.
  6. In Select recipients, select Agency users to email the report to.
  7. In Delivery time (local), select the time of day and the days of the week to send the report.
  8. Select Save schedule.
    Fields in Dashboard Report Delivery Schedules

Agency Settings

Agency Managers can access the Agency Settings page to configure Agency-wide data management, data sharing, alert, and agency notice settings.

Agency Settings Page
Agency Settings Page Options
Number Description
1
Agency Details
Contains basic agency information and general settings.
2
Data Storage and Management
Sets data retention options and default search settings.
3
Data Sharing (Internal Server)
Configures detection and Hot List sharing options with a map of sharing relationships.
4
Data Sharing (External Server)
Sets options for sharing information about the Agency with other services.
5
Alerts
Sets Agency-wide Alerting options.
6
Agency Notices
Notifications that are sent to all users in the agency, through the Notification Center feature.

Agency Details Tab

The Agency details tab contains information and settings pertaining to the configuration of the Agency.

Agency Details Tab
Agency Details Tab Options
Number Description
1
Agency Information
Basic Agency information, security, and legal options. Allows Agency Managers to enable or disable the multifactor authentication requirement.
2
Agency Managers
A list of users with Agency Manager roles with configuration options.
3
Motorola Support Access
Allows Motorola Solutions Support staff to log on to the Agency and perform management tasks.
4
Approved Email Domains
Allows Agency Managers to approve public domains for use with VehicleManager user accounts instead of only official government domains.
5
Camera Tags
Lists and adds available tags used to label cameras.
6
Audit Settings
Controls options for the Audit Inquiry window.
7
Software Downloads
A list of download links for Vehicle Intelligence client software packages.

Data Storage and Management Tab

The Data storage and management tab contains options for changing the duration LPR data is stored and is accessible.

Data Storage and Management Tab
Data Storage and Management Tab Options
Number Description
1
Search Settings
Sets the default date range for searches in the vehicle search.
2
Global Data Storage
Defines the number of days after which detection and hit data is archived or deleted. Archived data is not accessible to Users, and deleted data is irrecoverably lost.

Data Sharing Internal Server Tab

The Data sharing Internal server tab configures the detection and Hot List data that the Agency shares and receives internally with other Agencies. A Map displays the location and sharing relationships between Agencies.

Data Sharing Internal Server Tab
Data Sharing Internal Server Tab Options
Number Description
1
Default MOU
Allows you to view or change the Memorandum Of Understanding document that is sent to the Agency Managers of other Agencies when a data sharing relationship has been established.
2
Output Report
Generates a downloadable report containing a list of Agencies sharing data with this one, and the type of data shared.
3
Detection and Hot List Sharing Map
A map displaying other Agencies that have shared contact information or data and the sharing relationship to the other Agencies.
4
Share requests
Allows you to share requests or deny share requests from other states.
5

The Detection sharing section selects agencies available to share data with and to accept shared data from.

Share Retention Policy
Displays this Agency’s retention policy on its map pin in the Detection and Hot list sharing map.
Sharing Detections or Accepting Detection Shares
Lists the Agencies that this Agency is sharing detection data to and accepting detection data from, with options to view Agency details or Remove agency.
6

The Hot List Sharing section selects Agencies available to share data with and to accept shared data from.

Share Hot plates for deconfliction to VehicleManager or Accept Hot plates for deconfliction and provide to users
When enabled, these options provide a popup notification when two Agencies have duplicate Hot Plates, even if the Hot List source is not shared. Duplicate Plates share the same Plate Number, State, and Alert Type.
Note: This feature allows for Agency coordination without explicitly sharing entire Hot Lists.
Sharing Detections / Accepting Detection Shares
Lists the Agencies that this Agency is sharing Hot List data to and accepting Hot List data from with options to view Agency details or Remove agency.

Configuring Data Sharing

You can share and accept sharing of detection and Hot List data with other Agencies. Refer to your legal department to ensure that data shares are in compliance with any local or state regulations and your Agency policies.

Procedure:

  1. From the Agency Settings page, click Data sharing Internal server.
  2. Under Detection sharing select Agencies to share detections with:
    1. To select from available Agencies to share detections with, in the Share detections with field, enter an Agency name.
    2. To select from available Agencies to accept detections from, in the Accept detection shares from field, enter an Agency name.
  3. Optional: To display the Agency retention policy to other Agencies the Detection and Hot list sharing map, enable the Share retention policy check box.
  4. Under Hot List Sharing, select Agencies to share Hot Lists with:
    1. From the Hot list sources drop-down list, select from the available Hot List Sources to share.
    2. In the Share Hot lists with field, enter an Agency name to filter and select from available Agencies to share with.
    3. In the Accept Hot list shares from field, enter an Agency name to filter and select from available Agencies to accept from.
    Note: You can filter the lists by entering text.
  5. Optional: To provide popup notifications to other Agencies when duplicate Hot Plates are created, enable the Share Hot plates for deconfliction to VehicleManager check box.
  6. Optional: To receive popup notifications from other Agencies when duplicate Hot Plates are created, enable the Accept Hot plates for deconfliction and provide to users check box.
    Note: Deconfliction works even when the source Hot Lists are not shared.
  7. Review and save the changes:
    1. Click Save changes.
    2. Review the list of Agencies and ensure that the data shares are in compliance with any local or state regulations and Agency policy.
    3. To confirm the data shares, click Save changes.

Data Sharing External Server Tab

The Data sharing External server tab configures the basic information that the Agency shares externally to other services.

Data Sharing External Server Tab
Data Sharing External Server Tab Options
Number Description
1
Share contact info with Local Enterprise Sites
Allows Agency contact information to be displayed to Enterprise (Commercial) Data Sites within 250 miles radius to share data with the Agency.
2
Share detection counts with other VehicleManager agencies
Allows the number of detections that the Agency creates to be visible to other Agencies.

Alerts Tab

The Alerts tab controls Agency-wide options for controlling the availability of LPR data and Alerts.

Alerts Tab
Alerts Tab Options
Number Description
1

The Alert Geographic settings section limits the accessibility of all LPR data to the specified region. Detections, Hits, Alerts, and Lists generated outside of the region are not accessible to all Agency Users.

User Alert Zone
Sets the availability of LPR data to a radius around the location of the user.
Custom User Alert Zone
Sets the availability of LPR data to the specified geozone drawn on the map.

Agency Notices Tab

The Agency notices tab shows notifications sent to all users in the agency, through the Notification Center feature.

Agency Notices Tab
Agency Notices Tab Options
Number Description
1
Manage notices
Notices are configurable messages that can be displayed to all users in a pop-up window during logon or sent by using email. These messages can be scheduled to be delivered in a specific date range and at a predetermined frequency.
Add New Agency Notice Window
Descriptions for the Add New Agency Notice Fields
Number Description
1
Notice Title
Sets the title of the notice.
2
Notice Text
Sets the content of the notice in text.
3
Upload MS Word or PDF Document
Allows you to upload an attachment for the notice.
4
Notice Period
Allows you to set the duration for which the notice is delivered.
5
Notice Cadence
Allows you to set the frequency of the notice.

VehicleManager Alerts

VehicleManager Alerts is a configurable alert delivery service that allows you to receive, view, and filter live Hot List hit alerts from a web browser.

The Alerts page organizes hit filters into tiles. Each tile has independent filtering rules.

Alerts Page Overview
Alerts Page Description
Number Description
1

Filter tiles make up a focus bar that organizes alert filters into tiles. Each tile represents a set of alerts that you want to focus on.

Add New Tile (+)
Creates a new filtering rule set with default filters.
Filter Parameters
Displays the filters of the currently selected tile.
2

Filters can be selected for each rule set.

Filter name
The name assigned to the filter tile when saving the filter as a tile.
Assign color
An assignable color for the tile after saving the filter as a tile.
Sort
Sorts the hits in the Alert List by the selected ordering.
Alert type
Selects the type of alerts to include.
Alert level
Selects the level of alerts to include.
Hot list source
Selects the source of the hits to include.
3

The Alert List is a list of alerts that match the filtering rules of the currently selected filter tile.

Hit Details
Displays additional details about the currently selected alert in the Alert List.
Map
A map of the location for each hit in the Alert List.

Enabling the Alerts Page

Procedure:

  1. Log on VehicleManager.
  2. Choose one of the following options:
    Option Actions
    Enabling Alerts as an Agency Manager
    1. Select User Management and the user account you want to edit.
    2. Go to More → Edit user → Alert permissions → Edit settings.
    3. Select the Email/MC/TAS notifications tab.
    4. Enable VM Alerts.
    5. Select Save settings.
    Enabling Alerts as a User
    1. Go to User Menu → My Profile → Alert notifications → Email/MC/TAS notifications.
    2. Enable VM Alerts.
    3. Select Update profile.
    Alert Settings Window

Accessing the Alerts Page

You access the Alerts page directly in VehicleManager or through a standalone URL. The standalone version is useful when you need access to only the Alerts page and not the other features of VehicleManager.

Procedure:

  1. Open a web browser on the computer you use to receive alerts.
  2. Choose one of the following options:
    Option Actions
    Accessing the Alerts page in VehicleManager
    1. Log on VehicleManager.
    2. In the left Navigation Bar, select VM Alerts.
    Accessing the standalone version of Alerts
    1. Go to https://vm.motorolasolutions.com/vmalert/
    2. Log on with your VehicleManager account if prompted.

Filtering Alerts

You can switch between filter tiles to view the hits that match the filtering rules for each tile.

Procedure:

  1. Open a web browser on the computer that you want to use to receive alerts.
  2. Log on VehicleManager Alerts with your VehicleManager account credentials.
  3. Configure the preferred filters by performing the following actions:
    1. To create a new filter tile, select Add New Tile (+).
    2. Select from the available filters.
    3. Select Save filter as tile.
  4. Configure the tile by performing the following actions:
    1. Enter a descriptive Filter name for the tile.
    2. Optional: Select a color for the tile in Assign color.
    3. Select Save tile.

Result:

Any Hot List hits available to you is displayed in the Alert List. When a new alert is generated, you hear a notification sound.

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